Reservations Agent

We are looking for a Reservations Agent to join our team!

A little about the role:

You will be assisting and supporting the team taking reservations calls and email enquiries to the hotel for bedroom bookings at the hotel.

This role will involve delivering a high level of customer service, great attention to detail and working as part of a team.

We are looking for an ambitious, energetic & guest focused individual to join us.

Working Hours can vary on a shift pattern from 8.30 - 18.30 plus one weekend a month upon completion of training.

Main Responsibilities:

Answering inbound calls for Hotel Bedroom Reservations

Responsible for inputting Hotel Bookings onto the hotel's various systems

Responding to email enquiries about hotel facilities and hotel availability in a timely manner

Daily Administration Tasks<...