Job Description
Join the Award-Winning Fife Arms as a Reservationist
Voted Hospitality Employer of the Year 2024 & 2025 by Aberdeen City & Shire Thistle Awards and awarded 2 Michelin Keys, The Fife Arms is a one-of-a-kind hotel nestled in the heart of Braemar, within the stunning Cairngorms National Park. We are currently seeking a passionate and experienced Reservationist to join our award-winning team.
About the Role
As a Reservationist at The Fife Arms, you will play a key role in delivering an exceptional guest experience from the moment of enquiry. With a flair for hospitality and a sharp eye for detail, you’ll be the first point of contact for many of our guests—ensuring their journey with us begins seamlessly and memorably.
Your responsibilities will include:
- Handling hotel room and restaurant reservation enquiries with professionalism and efficiency.
- Converting enquiries into bookings to maximise room and overall revenue.