Reservation Supervisor

Accor

📍 Kabupaten Bintan, Kepulauan Riau, Indonesia

Full-Time Supervisors of Office and Administrative Support Workers

Job Description


Company Description

Overlooking the scenic South China Sea, an hour away by ferry from Singapore, Mövenpick Resort & Spa Bintan Lagoon will introduce Swiss-inspired hospitality to Bintan in celebration of Mövenpick's rich culinary legacy. The resort is set to be the new beach getaway destination for all generations with standout facilities, including 420 rooms & suites, two golf course, three lagoon swimming pools, unique restaurant concepts, a two-storey beach club, spacious event spaces. Wellness will also be an integral part of the resort experience, with a vast wellness and recreation village that will feature a gym, a spa, and Kid Club.


Job Description
  • Provide supervision to Reservations Staff. Ensure department standards and policies are adhered to, making recommendations where necessary to reach overall performance goals
  • Ensure information provided to guests is accurate and individualized
  • Coach agents in areas of up-selling, cross-sell...
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