Rents Correction Administrator

Mid Devon District Council

📍 Tiverton, England, United Kingdom

FIXED TERM (UP TO 12 MONTHS) Information and Record Clerks

Job Description

We have an exciting opportunity for an Administrator to join our Housing Team, working 37 hours per week for a fixed-term period of up to 12 months.


We are looking for a motivated, enthusiastic and proactive individual who can effectively manage a range of administrative duties while delivering excellent customer service. 


The successful candidate will be able to:

  • Maintain and update complex spreadsheets and databases accurately.

  • Process and integrate rent account information to support the collation and analysis of data relating to refunds.

  • Liaise with colleagues and partner agencies, as required, to progress and resolve cases.

  • Contact residents by telephone, email and letter to ensure they are kept informed throughout the processing of their case.

  • Verify information and supporting evidence provided by residents in relation to potential refunds.

  • Escalate complex, contentious...
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