Job Description
Job Description
- Handle all telephone enquiries in a polite and helpful manner.
- To provide a high level of Customer Service in all customer contact situations, recognising the company’s Customer Service standards and your opportunity to deliver total customer satisfaction.
- Take bookings and explain rental terms and conditions to customers.
- Carry out instructions/procedures as requested by Senior Management.
- Adhere to Self-Drive Hire Insurance terms and conditions.
- To accurately complete all rental administration and vehicle documentation according to the Company’s Operating Procedure
- To drive company vehicles with care and adhere to the company Driving Standards Policy.
- To deliver and collect vehicles to customers specified requirements and inform customers of all relevant information regarding vehicle handover and termination.
- To complete fleet checks in order to protect and monitor company ass...