Renewal Specialist (Norwegian- Speaking) - Hybrid - Cloud Solutions Mv02 (Monturque)

Concentrix

📍 monturque, kingdom of spain, Spain

Full-time IT

Job Description

Job Description

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What you will do in this role
  • Act as Primary point of contact for the customer during the renewals process, building trust & setting the foundation for long term Microsoft relationship
  • Effectively turn renewals leads into opportunities and revenue pipeline by filtering them through different criteria, e.G. BANT (budget, authority, need and timeline)
  • Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify upsell/cross sell opportunities
  • Understand customers current Microsoft license position, leading with Microsoft's cloud technologies to secure customer wins, maximizing up-sell and cross-sell opportunities collaborating with Solution Specialists and other stakeholders as needed
  • Support renewal process by engaging & co-ordinating multiple stak...
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