Remote Technical Support Team Lead - Coaching & Performance

Resolv Global

📍 workfromhome, querétaro, Mexico

Full-time Servicio de atención al cliente

Job Description

Resolv Global is seeking a Technical Support Team Lead to oversee remote Tier 1 Agents supporting clients in North America. The ideal candidate will lead a dedicated team, ensuring adherence to support processes and maintaining performance standards.

This role requires excellent communication, strong technical skills, and a commitment to team development. Compensation is set at USD $6.50 per hour with weekly payments under an Independent Contractor agreement.

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