Remote Technical Support Engineer, Us
Socket Inc
📍 denver, colorado, United-States
Job Description
About Us
Socket helps devs and security teams ship faster by cutting out security busywork. Thousands of orgs use Socket to safely find, audit, and manage open source code. Our customers — from Anthropic to xAI, and Figma to Vercel — love Socket (just check out their tweets to see for yourself!)
Founded by Feross Aboukhadijeh , a long-time open source maintainer with software downloaded over a billion times a month, Socket has raised $65M in funding from top angels, operators, and security leaders.
About the Role
We're looking for a Technical Support Engineer to join as Socket's first dedicated support hire in the US. You'll be the go-to person for developers and security teams across Zendesk, Slack, and Discord, working to resolve the majority of issues independently. Day to day, that looks like troubleshooting technical issues, guiding customers through Socket'...