Remote Technical Support Engineer - Incident & Diagnostics

Clipboard is hiring Technical Support Engineers to be the primary escalation layer for complex issues across our platform. You will own investigations from detection to resolution, utilizing tools like Datadog, SQL, and dashboards to reproduce problems and provide evidence-backed escalations to Engineering.

This remote-first role demands high ownership, clear communication, and a focus on preventing recurrence through robust monitoring and post-incident reviews. Fluency in English is required.