Remote Spanish-Speaking CS Team Lead (Customer Success)

ArcTern Ventures is seeking a Team Lead for Customer Success to inspire a high-performing team in the Philippines. This pivotal role involves overseeing daily operations, optimizing workflows, and mentoring customer service agents, ensuring exceptional support and service excellence.

The ideal candidate has at least 3 years of customer service experience and demonstrated leadership skills. Proficiency in English and Spanish is required. Join our mission to drive meaningful impact for customers as part of our dynamic team.