Remote LATAM SaaS Support Specialist - Bilingual

A progressive tech company is looking for a Customer Support Specialist in Mexico City. This remote role involves managing support tickets, monitoring customer satisfaction, and educating clients about product use. The ideal candidate will have 1-2 years of B2B customer support experience, be fluent in Spanish and English, and possess strong problem-solving skills. This position offers the opportunity to help expand the support program in a growing organization.
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