Remote IT Service Manager – Incident & Problem Lead

Capitole is seeking an IT Service Manager to lead and empower a multicultural team, fully remote from Spain. You will be responsible for incident and problem management, ensuring compliance with SLAs and tracking performance metrics.

The ideal candidate will have at least 2 years of experience in IT service management and hold an ITIL Foundation certification. Additionally, the role offers flexible scheduling, private medical insurance, and ongoing training opportunities.