Remote IT Help Desk Analyst — Windows, Mac & 365 Support

A global IT service provider is seeking an IT Help Desk Analyst to provide remote technical support for PC and MAC-related issues. This role requires excellent communication and customer service skills, with at least 2 years in a help desk environment. You will troubleshoot various technical issues, support users, and manage service tickets effectively. The position is full-time and remote, ideal for candidates with a tech background and a passion for customer service.
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