Remote Ecommerce CX & Sales Specialist — Upsell & Winbacks

Confidential

📍 general santos, soccsksargen, Philippines

Full-time Human Resources

Job Description

TalentPop App in the Philippines is hiring a Customer Experience & Sales Specialist (E-Commerce). You will assist shoppers, resolve inquiries, and drive sales through personalized support across chat, email, and phone.

You will upsell, cross-sell, manage abandoned carts, and help with returns while maintaining brand voice. Familiarity with Shopify and Zendesk is a plus; 1 year in remote sales or customer support is required.

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