Remote E-commerce Success Specialist | Growth & Retention

TalentPop App is seeking a remote Customer Support and Sales Specialist who will own the customer journey from initial contact through retention and expansion. You’ll bridge service and sales to maximize loyalty, guide complex inquiries, and identify upsell opportunities in a high‑touch, hybrid‑inspired environment.

You should bring 1+ years in combined Customer Support, Customer Success, or Inside Sales roles, ideally in SaaS or ecommerce, plus strong communication and a solid grasp of CRM and