Remote E-Commerce Customer Experience Manager

MD International Baja, located in Ensenada, Mexico, is seeking a proactive Customer Service Manager to lead support operations. This role requires a strategic mindset and the ability to mentor a team, ensuring exceptional service while collaborating with the executive team.

The ideal candidate needs a minimum of 3 years in e-commerce customer service, with proven management experience, strong English and Spanish communication skills, and expertise in Shopify. We offer competitive salary, flexible scheduling, and professional growth opportunities.