Remote DXR Service Engineer — Zero Downtime Support

Philips International is seeking a Remote Service Engineer to join the team specialising in Digital Xray (DXR) based in Auckland. The role reports to the Service Delivery Team Leader and focuses on delivering advanced technical service support to customers.

Responsibilities include remote diagnosis of DXR devices, case creation and entitlement checks, proactive system monitoring for zero downtime, scheduling site visits when needed, and coordination with field engineers to ensure first-time