Remote Desktop Support Associate Helpdesk
NTT DATA Services
📍 Guadalajara, Jalisco, Mexico
Job Description
Req ID: 378753
NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
Full time. Interest in working on Daytime support including weekends and holidays. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on business requirements.
Day to Day job Duties: (what this person will do on a daily/weekly basis)
• General L1 technical support for hardware and MS Office packages
• Answer technical support calls, resolving and escalating to other support groups
• Provide support based on email and self service requests.
• Doc...