Remote Customer Service Team Lead | Growth & Sops

Link-Worldwide is seeking a Customer Service Team Lead to oversee a team of specialists focused on enhancing buyer and brand experiences. This remote role offers the opportunity to lead, develop, and manage a multicultural team performing customer service operations.
Key responsibilities include monitoring team performance, managing KPIs, and ensuring consistent quality across customer-facing workflows. Candidates should have a proven track record in customer service leadership and strong analytical skills for data-driven decision-making.
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