Remote Customer Service Representative (Full-Time)

Sound Decisions

📍 Philippines, Philippines, Philippines

Full-time Business Consulting and Services,Furniture and Home Furnishings Manufacturing

Job Description

We are seeking a proactive and detail-oriented Customer Service Representative (CSR) to join our growing remote team. This role is ideal for someone who thrives in a high-volume call environment, communicates confidently in English, and is comfortable engaging customers to gather key information that supports sales efforts.

This is a fully remote position working 7:00 AM – 3:30 PM Pacific Time .

NOTE: Qualified candidates will be contacted via email and/or LinkedIn InMail


About the Role

As a CSR, you will play a critical role in supporting the sales team by conducting follow-up calls with customers who have placed high-value orders. You will handle a significant call volume daily and act as a bridge between customers and the sales team by gathering insights, documenting needs, and ensuring timely follow-ups.

This is a newly created position designed to help manage an...

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