Remote Customer Service

Hire Ground

📍 Box Makers Yard, Bristol (County), United Kingdom

Full-time other-general

Job Description

Customer Service Officer
Remote. Temping for 6 months. Paying £17.25 per hour. Working 35 hours per week.
We are seeking a proactive and customer-focused Customer Service Membership Officer to join a friendly Relationship team. Acting as a key link between members, volunteers and internal departments. You will play an important role in delivering an outstanding membership experience, supporting member communities and ensuring members maximise the value of their membership.
Working for a leading London based Institute. This role is entirely remote.
Key Responsibilities:
* Serve as a central point of contact for members.
* Support activities that promote membership benefits.
* Encourage member engagement, improve retention and contribute to membership growth.
* Provide regular and effective communication with members.
* Work closely with teams across Membership Operations, Events, Professional Development, Marketing, Communications and Membership Acqu...
Apply for this Position