Remote Client Success Agent: Support, Retention & Billing

PVH (Tommy Hilfiger/Calvin Klein) is seeking a Client Service Representative to provide phone-based support from a home office. You will handle inquiries, billing, and retention strategies while maintaining customer records and meeting KPIs.

Training is provided, with a 9-hour shift window and potential Saturday work after training. The role emphasizes empathy, clear communication, and a problem‑solving mindset, with access to Salesforce, ZOHO, and Hodu for daily operations.