Remote Care Technical Support Specialist

Abbott

📍 Veenendaal, Utrecht, Netherlands

Full-time Information and Record Clerks

Job Description

PURPOSE OF THE JOB
Works in a call center environment under supervision on defined work assignments while following established procedures. Exercises basic customer service and technical skills in response to remote monitoring inquiries and complaints from health care professionals, Abbott field personnel, patients, and various internal departments.
ROLES & RESPONSIBILITIES
Is readily available to callers to respond and to document inquiries regarding technical questions, issues and/or complaints, as well as adverse events by identifying and collecting relevant information from callers.
Documents all product contacts via active and clear notetaking. Prepares Field Contact Reports (FCRs) and forwards them to the Product Performance Group per department policies.
Adheres to Abbott company policies, operating procedures and work instructions, including time management, attendance, product experience reporting, and patient data privacy.
            Apply for this Position
        

Job Details

Location Veenendaal, Utrecht

Job Type Full-time

Category Information and Record Clerks

Posted February 28, 2026

Deadline April 09, 2026