Remote Call Center Manager: Lead, Coach & Optimize

Primops is seeking an experienced Remote Call Center Manager to lead a US‑focused outbound appointments team. You will oversee daily operations, coach agents, monitor KPIs, and ensure excellent service while driving productivity.

This leadership role requires a track record in call center supervision, strong communication, and the ability to optimize processes in a fast-paced remote environment. Remote work with US business hours and opportunities for advancement are offered.