Remote BMO Corporate Card Specialist
B
BMO
📍 quebec, capitale nationale, Canada
Job Description
Enhance your career with BMO as a Remote Corporate Card Specialist, focused on guiding customers through credit card services and strategies tailored to their financial goals.
This permanent role involves a full 37.5 hours weekly, with shifts from Sunday to Saturday. You will oversee customer service inquiries, providing insightful recommendations while being well-versed in current trends and compliance regulations. Your expertise will be key to meeting customer satisfaction.
Key Responsibilities:
• Respond to customer requests and manage service tickets
• Identify qualified referrals for additional services
• Guide customers on credit card strategies and needs
• Document service interactions accurately post-call
• Maintain confidentiality and regulatory compliance
Requirements:
• 2-3 years of experience in corporate finance preferred
• Bilingual in English and French
• Sound knowledge of BMO credit card offerings
• Good problem-solving and analytica...
This permanent role involves a full 37.5 hours weekly, with shifts from Sunday to Saturday. You will oversee customer service inquiries, providing insightful recommendations while being well-versed in current trends and compliance regulations. Your expertise will be key to meeting customer satisfaction.
Key Responsibilities:
• Respond to customer requests and manage service tickets
• Identify qualified referrals for additional services
• Guide customers on credit card strategies and needs
• Document service interactions accurately post-call
• Maintain confidentiality and regulatory compliance
Requirements:
• 2-3 years of experience in corporate finance preferred
• Bilingual in English and French
• Sound knowledge of BMO credit card offerings
• Good problem-solving and analytica...