Remote Bilingual Technical Support Specialist

PickTrace is seeking a Technical Solutions Specialist (TSS) to enhance customer satisfaction in the agriculture industry. This remote role is ideal for candidates in Ciudad Guzman, Jalisco, who possess bilingual skills and a strong customer-centric approach.

The TSS will optimize customer experiences through effective problem-solving and training material creation while collaborating with various teams. Ideal candidates will have at least 1 year of customer-facing experience and a strong desire to drive successful outcomes.