Remote B2B Technical Support Team Lead

Sumsub

📍 ciudad de méxico, ciudad de méxico, Mexico

Full-time Servicio de atención al cliente

Job Description

Sumsub is seeking an experienced Team Lead for the B2B L2 Support Team to manage Technical Support Specialists. This role involves leadership, oversight of complex technical issue resolution, and ensuring high-quality client communication.

The ideal candidate will have strong technical skills, a background in technical support, and experience collaborating with engineering teams. Join us to positively impact our clients' experiences in a remote-first environment.

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