Remote AI Conversation Quality Analyst

ContactPoint 360 is seeking an experienced AI Conversation Quality Specialist to evaluate and improve AI-powered customer service interactions. This role requires expertise in Quality Assurance to assess AI-generated conversations and identify opportunities for enhancement.

The candidate should have 2+ years of QA experience, strong communication skills, and attention to detail. This position offers 100% remote work, competitive compensation, and the chance to work on innovative AI projects.