Relief Support Officer
M
Mitie Group plc.
📍 hounslow, england, United-Kingdom
Job Description
Retail Relief Support Officer – West London. Pay: £13.50 per hour. Permanent – Flexible (minimum 8 hours).
Responsibilities
- Protect customers and colleagues from physical and verbal abuse
- Deterrent violence and public order offences
- Patrol the store and other areas and conduct checks as per site assignment instructions
- Deterrent till snatchers, trolley push‑outs and other bulk thefts
- Record any suspicious activity on an incident report using the SMART system, ensuring correct information is captured and store management is informed
- Deal with difficult situations that arise in a safe and professional manner
- Be conversant with the Electronic Article Surveillance tagging system and complete regular checks of tagging standards
- Monitor the store CCTV where appropriate
- Complete retrospective CCTV reviews focusing on shrinkage
- Maintain cleanliness, tidiness and proper dress ...