Job Description
Join The Neighbourhood Group as a Relief Receptionist in Urban Health and Homelessness Services. Your welcoming demeanor and communication skills will support community members seeking assistance.
As a Relief Receptionist with TNG, you will be the primary communication link for community service users. This role requires you to manage a multi-line phone system effectively, provide information to visitors and callers, and connect clients with the appropriate resources. You may be assigned to either 260 Augusta Ave or 688 Coxwell Ave, depending on program needs.
Key Responsibilities:
• Manage multi-line phone and VOIP communication system
• Maintain confidentiality of client and agency matters
• Direct crisis calls to appropriate on-site staff
• Refer clients to suitable program staff for assistance
• Facilitate mail and package deliveries efficiently
Requirements:
• 2+ years of relevant work experience
• Post-secondary diploma in administration preferred
As a Relief Receptionist with TNG, you will be the primary communication link for community service users. This role requires you to manage a multi-line phone system effectively, provide information to visitors and callers, and connect clients with the appropriate resources. You may be assigned to either 260 Augusta Ave or 688 Coxwell Ave, depending on program needs.
Key Responsibilities:
• Manage multi-line phone and VOIP communication system
• Maintain confidentiality of client and agency matters
• Direct crisis calls to appropriate on-site staff
• Refer clients to suitable program staff for assistance
• Facilitate mail and package deliveries efficiently
Requirements:
• 2+ years of relevant work experience
• Post-secondary diploma in administration preferred