Relationship Officer – Collections HFDI at HF Group

Confidential

📍 Kenya, Kenya, Kenya

Full-Time Other-General

Job Description

Job Description

Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively.


Housing Finance started operations with the main objective of implementing the government’s policy of promoting thrift and home ownership by lending …


Relationship Officer – Collections HFDI

Principle Accountabilities

  • Receipt of funds and issuance of receipts

  • Regular client communication in terms of debt status, repayment plans, and support required throughout the customers’ journey (Onboarding of customer details and customer documents on CRM, mapping of payment plans, portfolio allocation, follow-up on signing of offer letters, issue of instructions to lawyers to prepare sale agreements, follow up on execution of documents)

  • HFC Mortgage pipeline management and follow-up