Relationship Manager Micro SME

NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services. Job Summary Responsible to drive business growth from Micro-Small & Medium Enterprises (Micro-SMEs) Segment in-line with Bank’s Policy, Procedures and Strategy. Job Description Key Accountabilities: Business Growth Develop and maintain business relationship with existing and potential customers and act as Bank’s key contact person to Micro-SME customers Assist branches to identify, negotiate business opportunities to grow business portfolio in line with annual business targets Initiate and conduct customer engagements such as focus groups, customer forums, workshops aimed at identifying customer needs, building and strengthen relationships with customers, customer retention and customer loyalty creation Engagement with various stakeholders to ensure growth of Micro-SME business and that Bank’s i...

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