Regulatory Case Specialist (They/She/He) (French)

We’re seeking an experienced Regulatory Case Specialist to join our eDreams ODIGEO Communications team, which is in a strong growth environment and will be based in our Barcelona office to manage consumer regulatory complaints directly reporting to the VIP Customer Communications Team Lead.

The Role’s Key Responsibilities

As an eDOer, you will have clear objectives, great challenges and a clear overview of how your work contributes to the global company project and its customers. As a Regulatory Case Specialist in the Communications team, you will be in charge of:

• 
  
• Manage legal customer complaints such as consumer organisation files, customer court cases and regulatory consumer cases;
  
• Manage dataprotection consumer rights cases;
  
• Collaborateon coo...