Regional Operations Manager - Southern

Clinic Operations & Staff Management Oversee daily clinic operations, manpower planning, staff performance, training, scheduling, attendance, and compliance with company policies and procedures. Business Performance & Financial Management Monitor clinic revenue, patient volume, profitability, budgets, KPIs, cost control, and financial performance, while preparing reports and performance analyses for management. Customer Service & Complaint Resolution Ensure high standards of patient care and service delivery, investigate complaints and incidents, implement corrective actions, and maintain strong relationships with patients, doctors, and corporate clients. Clinic Audit, Compliance & Resource Management Conduct regular clinic visits and audits covering billing, cash handling, inventory control, asset maintenance, documentation, SOP compliance, and operational risk management. Business Development & Stakeholder Engagement Support marketing initiatives, promotional campaigns, and business ...

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