Regional Operations Coordinator – Dispatch & Support

BritelinkMCT in Durban is seeking a proactive Incident/Support Coordinator to receive, dispatch, and assist with fibre installations and repairs. You will liaise with field technicians and internal teams, track incidents, and ensure adherence to SLAs while maintaining clear documentation.

The role emphasizes strong communication, problem solving, and the ability to work under pressure, with a focus on reliable service to customers and effective coordination across DFA systems.