Job Description
Job Description:
Take full responsibility for service coordination of overseas on-site projects. Establish and maintain TCO database and generate monthly operation reports. Based on data analysis, proactively provide optimization recommendations to help customers reduce production costs, identify potential issues in a timely manner, and deliver effective solutions.
Lead the development and execution of preventive maintenance plans, striving to maximize the availability of customer site equipment, ensuring stable operation under high-intensity working conditions.
Serve as the primary point of contact for on-site service at overseas Chinese customer projects, and maintain close communication with customers' production and equipment management team.
Oversee the establishment, skills training of overseas local service teams. Continuously enhance the team's resolution capabilities, strengthen communication and collaboration with Chinese cu...