Job Description
We’re looking for a Regional IT Analyst for our Manila office, responsible for providing IT service coordination and assistance as part of a regional team serving users across Asia from Manila.
Key Responsibilities
- Provide end‑user support, including remote and on‑site assistance, hardware configuration, and fulfillment.
- Collaborate with specialists globally to deliver service to business colleagues.
- Support local communications rooms at facilities in and around Manila and travel across Asia, with busy periods requiring up to one week per month.
- Deliver technical support to end users, troubleshooting hardware and software issues on desktops, laptops, printers, mobile devices and basic networking.
- Install, configure and maintain computer systems and peripherals.
- Collaborate with the 24x7 Service Desk, regional colleagues and specialist teams overseas.
- Assist in the implementation and maintenance of IT polic...