Regional Customer Relations and Support Officer- Data Clearing

Nextgen Clearing

📍 desde casa, desde casa, Mexico

Full-time Other-General

Job Description

**Essential Requirement**:
**Working Hours**
**Language Requirement**: Proficiency in **Spanish** is mandatory.
**Company Overview**:
The Regional Customer Relations Manager - CAM will focus on delivering exceptional service to customers within the region. The individual in this role will also take the initiative in offering daily customer support. Engagement with Tier 1 and Tier 2 customers is a key aspect of the position, making the establishment of relationships founded on transparency and trust essential to its success.
**Key Responsibilities**
- Build strong and long-term relationship with customers in the region by providing excellent customer support as dedicated first point of contact for customers
- Be the first point of contact for customers and lead in migration projects from existing DCH to Nextgen Clearing
- Monitor and manage all core operational functions relating to system set-up, monthly processes, reporting management and other customer related...
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