Recovery Officer

• To keep track of due installments on monthly basis and ensure payments are made in a timely manner
• To ensure that the assigned monthly recovery targets are achieved regularly
• Maintaining contact with customers through Calls/SMS/WhatsApp & Email
• Working closely with Finance to verify all the transactions and issue Developer’s receipts to customers
• Updating account statements on regular basis and sharing with relevant customers
• Monitoring default at unit level and sending reminder letters and legal notices
• Regularly sharing construction updates to customers through Email & WhatsApp
• Physical meetings with customers at Developer’s office as and when required
• Any other task assigned by the Line Manager

Education: Minimum Bachelors Degree

Experience: 1-3 years of relevant experience