Job Description
The ideal candidate will demonstrate exceptional organizational skills, strong attention to detail, and clear, professional communication. This position also requires the ability to manage sensitive case information with discretion and confidentiality.
In addition, this role involves fostering and maintaining positive relationships with personal injury attorneys, legal case managers, and medical partners, while identifying opportunities to enhance collaboration and add value.
A customer-focused mindset, excellent communication abilities, and a resourceful, solution-oriented approach are key to success in this role.
Key Responsibilities
· Create and process new patient profiles in the case management system.
· Retrieve medical records following established procedures.
· Ensure reports, bills, and related case documents are gathered, verified, processed, and distributed accurately and on time.
· Sort, scan, and upload medical record...