Receptionist/Administrator

NHS

📍 nottingham, england, United-Kingdom

Full-time Human Resources

Job Description

Job title: Receptionist/Administrator

Location: Broad Oak Medical Practice

Salary: £24,960.00

Hours: 25

About us

We deliver local primary care at scale. Our purpose is to improve access, outcomes and patient experience. Our values are Caring, Ambitious, Resourceful, and Excellence.

Job responsibilities

  • Respond to patient queries and liaise with the primary care team, managing appointment requests, signposting patients to services, and maintaining patient records and confidentiality.
  • Email, scan and code clinical correspondence.
  • Process prescription requests.
  • Utilise other information systems to support efficient workflow processes.

Ideal candidate

  • Reception or customer care experience, excellent communicator (spoken and written).
  • Basic PC skills: Word, Excel, email.
  • Ability to work within processes and procedures, maintain confidentia...
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