Job Description
Job Summary We are seeking a professional and customer-focused Receptionist / Call Center Executive to manage front-desk operations and handle inbound and outbound calls for a real estate company in PAKISTAN. The ideal candidate will be the first point of contact for clients, ensuring excellent customer service and smooth communication. Job location: Lahore, Pakistan Key Responsibilities Reception / Front Desk Greet clients and visitors in a professional and courteous manner Manage the reception area and ensure a welcoming environment Handle incoming calls and direct them to the appropriate departments Maintain visitor logs and coordinate with internal teams Call Center / Customer Support Answer inbound calls and respond to client inquiries regarding properties, services, and appointments Make outbound calls to follow up on leads, inquiries, and client feedback Register and update client details in the CRM system Schedule site visits and coordinate appointments with sales agents Handle...