Job Description
Position: Receptionist - Guest Relations
Location: Gulberg and Johar Town branches, Lahore
We are looking for a presentable and client focused Receptionist to join our hotel in Gulberg. The ideal candidate will be the first point of contact for guests, ensuring a warm welcome, smooth check-in/check-out process, and excellent guest service throughout their stay.
Key Responsibilities
Greet and welcome guests with a friendly and elite attitude.
Manage check-ins, check-outs, and room reservations efficiently.
Handle guest inquiries, complaints, and requests promptly.
Maintain records, update bookings, and coordinate with housekeeping and management.
Manage phone calls, emails, and messages courteously and professionally.
Ensure the reception area is tidy, organized, and presentable at all times.
Requirements
Good communication and interpersonal skills.
Presentable, polite, and confident personality.
Freshers are encouraged, can be taken as part...
Location: Gulberg and Johar Town branches, Lahore
We are looking for a presentable and client focused Receptionist to join our hotel in Gulberg. The ideal candidate will be the first point of contact for guests, ensuring a warm welcome, smooth check-in/check-out process, and excellent guest service throughout their stay.
Key Responsibilities
Greet and welcome guests with a friendly and elite attitude.
Manage check-ins, check-outs, and room reservations efficiently.
Handle guest inquiries, complaints, and requests promptly.
Maintain records, update bookings, and coordinate with housekeeping and management.
Manage phone calls, emails, and messages courteously and professionally.
Ensure the reception area is tidy, organized, and presentable at all times.
Requirements
Good communication and interpersonal skills.
Presentable, polite, and confident personality.
Freshers are encouraged, can be taken as part...