Receptionist/ Front Desk

Job Purpose

The Receptionist is the first point of contact for all customers, visitors, and business partners entering the dealership. The role is responsible for providing a professional and welcoming customer experience while efficiently managing front desk operations, handling inquiries, coordinating appointments, and supporting the Sales, Service, and Administration teams to ensure smooth dealership operations.

Key Responsibilities

Customer Service

• Welcome customers and visitors in a professional, friendly, and courteous manner.

• Understand customer requirements and direct them to the appropriate Sales Consultant, Service Advisor, or department.

• Ensure customers are attended to promptly and maintain a positive first impression of the dealership.

• Manage the customer waiting lounge and ensure a comfortabl...