Job Description
Job Overview
As a ROKA Reservationist you ll be at the heart of our guest experience. You ll create memorable moments, embody our vibrant restaurant energy, and play a crucial role in maintaining the high standards that define the Roka experience.
ROKA is a collection of contemporary Japanese Robatayaki restaurants. First launched in 2004 in London, our collection has grown to include five venues in the Middle East in Dubai, Riyadh, Jeddah, Bahrain, amp, and Kuwait. ROKA embodies the spirit of coming together and sharing a collective dining experience. RO symbolises the atmosphere and KA the heat of fire from the Robata. Roka is proud to be part of the Azumi collection.
Responsibilities
- Provide a warm and professional interaction with all guests by phone and email, ensuring their first impression reflects the restaurant s high standards.
- Handle bookings efficiently and accommodate special requests or preferences to enhance the guest e...