Receptionist

Responsibilities

• Greet and welcome all visitors and clients in a professional and courteous manner.
• Answer, screen, and route incoming phone calls to the appropriate departments and personnel.
• Manage front desk operations while maintaining an organized and presentable reception area.
• Process and distribute incoming and outgoing correspondence, emails, courier packages, and deliveries.
• Maintain clear and effective communication with internal teams to ensure smooth daily operations.
• Utilize computing systems and ticketing tools to log, track, and direct service requests efficiently.
• Document and maintain accurate records of daily calls and front desk activities.

Qualifications

• Minimum 3 years of experience in a receptionist/front desk role.
• Fluent in English and Arabic (spoken, reading, and writing - mandatory).
• Proficient in Microsoft 365 applications (Excel, Outlook, ...