RBC Private Banking Client Associate

0000050007 Royal Bank of Canada

📍 westmount, montreal (administrative region), Canada

Full-time Other-General

Job Description

Transform client service experiences with RBC as a Private Banking Associate in Westmount, Canada. Use your banking knowledge and bilingual skills to address client needs effectively.
As part of the Private Banking team, your focus will be on delivering the Black Card Experience through excellent service. You’ll engage clients via various channels—email, phone, and in person—resolving inquiries efficiently. Additionally, you will foster digital education to empower clients in utilizing RBC's services.
Key Responsibilities:
• Provide high-level support for client servicing needs
• Resolve client issues at the first contact
• Facilitate digital education for client engagement
• Maximize technology for banking solutions
• Deliver personalized service to Private Banking clients
Requirements:
• 2 to 3 years of experience in banking
• Bilingual in English and French is mandatory
• Proficient in Microsoft Office Suite
• Strong client service skills
• Exc...
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