Quality & Training Specialist Lead - Live & Monetization - Lisbon (Fixed-term Contract)
T
TikTok
📍 Lisbon, Lisbon, Portugal
Job Description
The QTS department ensures that safety policies are enforced accurately and consistently at scale. The T&Q Market Lead acts as the strategic bridge between high-level policy and boots-on-the-ground execution. While Specialists focus on daily quality assurance, the Lead focuses on systemic scalability, proactive risk identification, and team excellence.
- This role requires commitment to work shifts, weekends, and public holidays as operational needs demand.
Please note that this is a Fixed-Term Contract (FTC) position ending in May 2027. What will I be doing?
- Strategic Governance & Risk Oversight: Drive quality performance across all markets. Proactively identify systemic risks and emerging blind spots (., novel harmful content trends), and partner closely with Policy teams to resolve complex edge cases, close calibration gaps, and drive consensus on policy interpretation.
- Data Strategy & RCA Leadership: Drive cross-functional Root Cause Analysis (RCA) for major quality...
- This role requires commitment to work shifts, weekends, and public holidays as operational needs demand.
Please note that this is a Fixed-Term Contract (FTC) position ending in May 2027. What will I be doing?
- Strategic Governance & Risk Oversight: Drive quality performance across all markets. Proactively identify systemic risks and emerging blind spots (., novel harmful content trends), and partner closely with Policy teams to resolve complex edge cases, close calibration gaps, and drive consensus on policy interpretation.
- Data Strategy & RCA Leadership: Drive cross-functional Root Cause Analysis (RCA) for major quality...