Job Description
**Key Responsibilities:** - Oversee and execute quality assurance and control systems to ensure consistent delivery of high-quality finished goods and customer satisfaction - Conduct positive product release reviews, ensuring all quality criteria and specifications are met before goods leave the facility
Lead and support customer complaint investigations, identifying root causes and implementing corrective actions - Collaborate with cross-functional departments (Production, Engineering, Supply Chain, and Customer Service) to address quality issues and develop effective solutions - Develop and implement preventative actions and quality improvement initiatives to minimise defects and enhance product performanceMaintain comprehensive knowledge of plant operations, manufacturing processes, and quality standards to provide informed guidance - Communicate quality findings, trends, and recommendations clearly to senior management and rele...