Quality Process Engineer

Confidential

📍 Rochester, New York, United States

Contractor Engineers

Job Description

Job Title: Quality Process Engineer

Job Description

The Quality-Focused Molding Process Engineer serves as the primary technical liaison between Manufacturing Engineering and Quality, providing subject matter expertise in Injection Molding, Extrusion Blow Molding, and Injection Blow Molding to ensure product conformance and customer satisfaction. This role focuses heavily on investigating customer quality complaints, executing corrective and preventive actions (CAPA), and driving systemic defect reduction while working cross-functionally to protect customers and maintain compliance. The engineer owns the technical root cause analysis for molding-related quality issues and is accountable for ensuring that corrective actions are robust, validated, and sustained over time.

Responsibilities

  • Act as the technical lead for customer quality complaints involving molded components, processes, or materials.
  • Lead investigations using structu...
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